How we handle your data

If you use toro4n without signing in, your models never leave your browser and we store nothing about you. If you sign in, we store your email address and the models you choose to save online. Everything we store stays within the EU.

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Who is responsible

toro4n is run by Lantz Hedström Consulting AB (company registration number 559215-6557), Fiskarfjärdsstranden 36, 127 41 Skärholmen, Sweden. We're the data controller for the personal data described on this page. You can send any request about your data to this postal address or to hello@toro4n.com.

If you don't sign in

Your models stay in your browser and in any files you save. Nothing about them is sent to our server, no cookie is set, and we store nothing about you. Signed in or not, there are no analytics, no tracking, and no ads.

If you sign in

We store the following:

Your account has no password, and we don't store your IP address, details about your browser, or how you use the app. When several people have the same model open, they see each other's selections and pointers live; we relay those but never store them.

If you buy a plan

Paid plans are sold through Paddle.com Market Ltd (Paddle), our reseller, which is the seller of record and handles the payment, VAT, and invoices. You enter your card or other payment details, billing address, and any VAT number on Paddle's pages; they go to Paddle and never reach us. If your company pays by invoice, the company details you enter in toro4n are passed straight on to Paddle and not stored by us. Paddle processes them under its own privacy notice.

We store which plan you have, whether it's billed monthly or yearly, whether it's paid by invoice, its status, when a payment became overdue, the number of seats, when it renews or ends, Paddle's identifiers for the subscription and for you as a customer, and, for a Team, the email addresses you give seats to. We use them only to give you and your team the plan you've paid for. When you delete your account, we cancel your plan at Paddle and delete these records; Paddle keeps the records of payments and invoices that the law requires it to keep.

If you have a seat in a Team, the models you save online while you have it belong to the team: the person who manages the Team can open, share, and delete them, and if your seat is removed or you delete your account, they move to that person. Models you saved before you had the seat stay yours.

Why we store your data, and on what legal basis

We store your email address, your sign-ins, your online models and their earlier versions, your folders, your sharing settings, the AI assistants you connect, and the details of any plan you buy because we need them to provide the service you signed in for (GDPR Article 6.1 b). We keep the abuse-prevention counters on the basis of our legitimate interest in protecting the service and the people whose addresses could otherwise receive unwanted email (Article 6.1 f). We don't use your data for anything else, we never sell it, and we share it only as this page describes.

Cookies

When you sign in, we set a cookie called __Host-toro4n_session. It keeps you signed in, can't be read by scripts, and is sent only to toro4n.com. Signing in doesn't work without it. While you're signing in with Google, a second cookie, __Host-toro4n_google, links Google's answer to your browser. It's deleted as soon as Google answers, or after ten minutes at the latest. We don't use any other cookies.

Where your data is stored

toro4n runs on Cloudflare, which stores your data for us under its data processing agreement, in data centers within the EU. Sign-in codes and sharing notifications are sent from hello@toro4n.com through Cloudflare's email service, which receives each recipient's address and the message in order to deliver it. If you continue with Google, you sign in on Google's page in a separate window, and Google handles that step under Google's privacy policy. Our pages never load anything from Google. Everything is sent over encrypted connections, and Cloudflare encrypts everything it stores.

How long we keep your data

Your choices and rights

More detail

IT and security staff can find a detailed technical description in the app: click the help button (?) and open the Security tab.